INSTALLATION & CARE INSTRUCTIONS
Thank you for your order of Julep Tile! The following suggestions will help ensure you enjoy our product in your home for many years to come:
First and foremost, please INSPECT THE PRODUCT IMMEDIATELY UPON RECEIPT for damaged or missing material. Any issues regarding the shipment must be reported within 5 business days. No claims will be honored after installation.
As with any handmade tile, slight color and size variations may occur. To achieve a uniform look once installed, first un-package all tile and mix the pieces well.
We recommend using a SANDED GROUT. Sanded grout is ideal for tile patterns like ours that have larger areas of exposed grout. We like MAPEI’s Keracolor line of sanded grout (available at Lowe’s) in White and Biscuit (off-white).
We highly recommend SEALING INSTALLED TILE. Glazes from our Crackle and Watercolor Collections (including Cream) should be sealed once a year as the cracks in the glaze will continue to develop.
DAMASK PATTERN: When installing this pattern, please note that the Damask design is not symmetrical pattern (i.e. there is a right way and a wrong way up) Make sure they are all oriented in the same direction when installing.
Some wearing and scratching of the glaze surface over time is expected. Do not use an abrasive scouring pad when cleaning the tile and avoid harsh cleaning products.